CLIENT STORY

An insurance leader leverages new and emerging technologies to address new business challenges

Challenges

The APAC team of an international insurance leader wanted its CEOs of different business units and their emerging talents to gain out-of-classroom learning experience on digital transformation, and to deepen their understanding of one of their emerging consumers – millennials. The client wanted to gain a greater alignment and confidence amongst participants to roll out future digital transformation initiatives.

Methodology

The 2.5 days of the learning expedition in Shanghai consisted of visits with a disruptive insurance player, innovators from out of the industry, a digital city experience tour and a reverse mentoring millennial session.

Outcomes

Our client gave us a 8.4/10 grade

– Inspiration on best practices of leveraging new and emerging technologies to address business challenges and support existing and upcoming digital transformation initiatives

– Immersive interaction with emerging customers to understand their way of thinking, habits and needs

Customer feedback

It was a fantastic session for people who would like to get digital experience and understand digital economy in China. This expedition was interesting because of the examples of innovative concepts into action.

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